FAQ
Deposit & Payments
Simply select “Deposit” option at the shop page and add to cart. Proceed to make payment at the checkout page.
After the installation done by our professionals, you can make the remaining payment through a payment link via email.
We accept credit/debit cards payments via Visa/Master card and PayNow.
Delivery and Installation
We provide FREE delivery and installation services islandwide. Simply choose your preferred date upon checkout and our customer service personnel will reach out to you with a scheduled timeslot.
We deliver and install within 3 days! Kindly select your preferred installation date at the checkout page.
The unit will be connected to your water source via an adaptor and soft plumbing. Our professionals will advise you further on the installation day.
If there is no clear access to the water point from where you would like to position your water dispenser, some drilling will be needed. Our installer will advise you further on the installation day.
Yes, kindly make sure someone is home to confirm with our installers in person to install the water dispenser at your desired location.
You can email in your request to sales@asiahydrologies.com.sg. For immediate response, please contact us directly at +65 62615480.
No there isn’t.
In the event that the distance between your water source and desired location to install the water dispenser is more than 2.5 meters, there will be an additional $20 for every 2.5 meters needed.
Product Infomation
Although tap water in Singapore is considered safe for drinking, there are several contaminants which are not removed. With Asia Hydrologies’ 5 Step Purification Care Process, rest assured as you consume only the cleanest water for better health benefits.
Yes, our Asia Hydrologies dispense hot and cold water instantly. Designed to be a tankless dispenser, it prevents possible growth of micro organisms within the unit.
Customizable Temperature Settings:
Cold Water Range: 5-10°C
Luke Warm Water Range: 30-45°C
Hot Water Range: 89-97°C
The water dispensers are exclusive products, you do not need to register for warranty. The proof of purchase (invoice via email) will be needed should you need to claim for the 1 year warranty (based on the invoice) in the future.